When the first game of the NBA Play-In Tournament was at its most pivotal moment, the Amazon Prime broadcast went totally dark.
Late in overtime, the broadcast feed of the Miami Heat-Charlotte Hornets game suffered technical difficulties, going dark for close to a minute.
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At the time of the blackout, the Hornets were up 123-120, inside the final minute of the game. When the feed returned, there were 26.0 seconds left in the game.
During the blackout, viewers missed LaMelo Ball making a running drive. Fans were greeted with a screen that read "Technical Difficulties."
Prime Video's broadcast went off the air for nearly two full minutes during overtime in Heat-Hornets. pic.twitter.com/oStTMMprNm
— Sports TV News & Updates (@TVSportsUpdates) April 15, 2026
The NBA world took notice:
NBA world reacts to Amazon Prime Video crash during Heat-Hornets game
Tell me the game didn’t just cut off?!!? Am I trippin?? WTH 🤦🏾♂️
— LeBron James (@KingJames) April 15, 2026
Amazon Prime with the mass murder!!!!!
— Bill Simmons (@BillSimmons) April 15, 2026
NBA Play-in on Amazon Prime or Masters Final Round on CBS
— Anthony Lima (@SportsBoyTony) April 15, 2026
Who wore it better? pic.twitter.com/ds8nQ30OJm
amazon prime during the most crucial moment of the NBA season: pic.twitter.com/lm3iW9oFzv
— Molly Morrison (@mollyhannahm) April 15, 2026
I think I just located a small problem with the NBA's new media deal
— Dan Devine (@YourManDevine) April 15, 2026
Oh, COME ON, Amazon!!!!
— David Aldridge (@davidaldridgedc) April 15, 2026
This article originally appeared on USA TODAY: Amazon Prime Video feed crashes during NBA play-in game