Bolt has become the only e-hailing platform currently registered under South Africa’s new national transport regulations, according to the National Public Transport Regulator (NPTR).
The company received its official Certificate of Registration on 27 February 2026, confirming that it meets the country’s updated rules governing digital ride-hailing services.
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The regulations are designed to bring greater oversight to the industry. Authorities say the framework will strengthen safety standards, clarify licensing rules, and formalise the rapidly growing sector.
Other platforms such as Uber, inDrive, and the locally developed Shesha also operate widely in South Africa, though they have not yet announced similar certification under the new framework.
Bolt becomes first compliant platform
The certification places Bolt at the forefront of regulatory compliance in a sector that has long faced scrutiny over licensing, safety and operating standards.
Fikile Nzuza-Chunga, senior public policy manager for Bolt South Africa, said the company had supported the introduction of defined industry rules.
“We have always welcomed the introduction of clear and progressive regulations for the e-hailing sector,” Nzuza-Chunga said.
“Receiving the Certificate of Registration from the NPTR is an important milestone not only for Bolt, but for the broader e-hailing industry, as it strengthens trust and enhances safety for both driver operators and passengers.”
What the new regulations mean
The updated framework aims to formalise South Africa’s ride-hailing sector as authorities try to standardise oversight across the digital transport market.
Officials say the rules are intended to improve accountability across the ecosystem, particularly around driver standards, licensing compliance and passenger protection.
Bolt said it has also held driver summits across the country to inform driver-partners about the new requirements and their responsibilities under the regulations.
The development marks a significant step toward formally integrating ride-hailing services into South Africa’s public transport system as the industry continues to rapidly expand.